FAQ

FAQ

1.Do you have literature we can have?

Of course, we can post out a brochure or you can download it along with data sheets direct from here:https://www.safewirele.com/download/.

 2.Do all of your products comply to National standards?

Our products meet China National standard ,IEC standard and the relevant national standards such as SASO.

3.Do you do specials?

We continuously hold capacity in our manufacturing & fabrication facilities to offer market leading flexibility on specials or bespoke socket and wiring management systems

4.What lead times do you offer?

Lead time is dependent on many factors including type of unit and quantity required. We stock an extensive range of core product in a number of sizes that can be available 14 working days.Lead time indications are stated on quotations, but by all means feel free to ask for up to date information.

5.Can I request a specific delivery time/day?

Safewire will always endeavour to meet our customers requirements and hit special delivery times every day.

6.How long is the warranty on your products.

There is a 12 month warranty from date of delivery.  In the event of any failure, items must be returned to Safewire for full investigation.

7.Can you email me images of that unit?

Yes, no problem please ring (+86 (0) 577 62799688)  or email your request to info@safewirele.com .and we will arrange this for you. Alternatively, images are available for download from each product page.

8.Can you send me a price list?

As there are so many variations of specification possible for each unit We can send you brochure or you can download it from the website.  Please contact our mail box:info@safewirele.com. for pricing.

9.Can I request a sample from Safewire?

Safewire are happy to supply sample to our partners, please contact us directly to discuss your request.

10.Can I request sales and marketing material?

Safewire are continually investing in their sales and marketing material, please contact us directly to discuss your requirements.


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